This section is responsible for managing the council's debtors and to ensure that the council maximize its revenue collection.

Other duties of this sections includes:

• Billing

• Meter reading and capturing

• Timeous banking of all receipted cash

• Door to door debt collection

• Issuing and ensuring the payment of business licences

• Assist in Budget preparation

• Evaluation of the current budget performance for income vote items

• Formulation of revenue collection strategies.

• Evaluating and acceptance of payment plans

The section’s mandate is encapsulated in various sections of Part IX of the Act.  The HR section deals with multi-dimensional issues to ensure organisational proficiency, industrial harmony and the integration of business strategies with organisational key result areas. The section’s mandate is encapsulated in various sections of Part IX of the Act.  The HR section deals with multi-dimensional issues to ensure organisational proficiency, industrial harmony and the integration of business strategies with organisational key result areas. 

Specifically, core activities include;

• Recruitment and selection.
• Industrial relations.
• HR administration.
• Health and safety.
• Organizational design and development.
• Performance management.
• Remuneration and benefits management.